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Cancellation Policy

Cancellation Policy

Cancellation Policy

At Mirakin, we strive to provide our customers with the best possible shopping experience. We understand that sometimes plans change, and you may need to cancel your order. Our cancellation policy is designed to be fair and accommodating to ensure your satisfaction.

Order Cancellation

     1. Cancellation Timeframe:                                                                               

    • You may cancel your order within 24 hours of placing it for a full refund, if the order has not yet been processed.
    • Orders cannot be canceled after 24 hours as they are processed and prepared for shipping.
      2. How to Cancel:                                                                                            
    • To cancel your order, please contact our customer service team at [admin@mirakin.com] or call us at [+91 8076619407 / 011 40190329] within the 24-hour window.
    • Provide your order number and reason for cancellation.

       3. Refund Process:

      • If your cancellation request is approved within the specified timeframe, you will receive a full refund to your original payment method.
      • Refunds will be processed within 7-10 business days from the date of cancellation approval.                                                                           

          4. Non-Cancellable Items:

      • Customized or personalized items cannot be canceled once the order is placed.
      • Sale or clearance items are not eligible for cancellation.

    Changes to Orders

    1. Order Modifications:
      • If you wish to make changes to your order (e.g., change of item, shipping address), please contact our customer service team within 24 hours of placing your order.
      • We will do our best to accommodate your request, but changes cannot be guaranteed after the 24-hour window

    Exceptions

          1. Processing Delays:                                                                                     
        • In rare cases where there may be a delay in processing your order, we will notify you promptly. You may choose to cancel your order for a full refund if the delay is unacceptable. 

            2. Out of Stock Items:    

        • If an item you ordered is out of stock, we will inform you immediately. Your order might take a little longer to get delivered than the given timeframe. You may choose to cancel the order for a full refund or select an alternative item.

      Contact Us

      If you have any questions or need further assistance with your order cancellation, please contact us:

      • Email: [admin@mirakin.com]
      • Phone: [+91 8076619407 / 011 40190329]
      • Business Hours: [Monday - Saturday 10 am to 6 pm]

      Thank you for shopping with Mirakin. We appreciate your understanding and cooperation.